FAQ & Site Info

Our commitment to delivering quality products promptly is paramount. Our standard production timeframe for most products is between 2 to 4 business days. However, please note that specific items may experience delays, as indicated on their respective product pages. For bulk orders exceeding $200, the production timeline extends to 5-7 business days. Kindly remember, the day you place your order is considered day 0, with the following business day marking the beginning of the service level agreement.

Starting November 15th, we enter our busy holiday season; during this period, production times may extend beyond the standard timeframe. We appreciate your understanding and patience.

Our shipping partners, including the US Postal Service, DHL, and FedEx (and their affiliates), ensure your items arrive safely and efficiently. We reserve the right to select an alternate shipping method at no additional cost to you, ensuring your order is not delayed. It's important to note that FedEx does not deliver to PO Boxes—select a USPS option for such addresses. Although we strive for accuracy in our delivery estimates, we cannot guarantee carrier timelines. Domestic shipments typically arrive within 2-8 business days post-shipment, depending on the selected shipping method. Delays beyond our control may occur, and we are unable to offer refunds due to carrier delays. For bulk orders, please expect your items to arrive in multiple packages.